Care Insight

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Simplify Clinical Reviews and Approvals with AI

Automate intake, evidence retrieval, clinical recommendation, and peer review to improve efficiency and compliance.

What Are UM AI Agents?

UM Agents streamline the review and approval process for clinical services, ensuring accurate, timely, and policy-compliant decisions.

Our UM AI Agents

1

Intake Agent

Purpose

Receives and triages input from various channels along with AI OCR for all attachments and creates a case intelligently.

Benefits

Streamlines multi-channel intake with intelligent document processing and automated case creation.

2

Validation Agent

Purpose

Validates member, provider, benefits, any customer specific policies and calls the outreach agent.

Benefits

Ensures comprehensive validation of all parties and policies before processing decisions.

3

Clinical & Recommendation Agent

Purpose

Gathers and summarizes relevant clinical data and provides recommendations. If approvals allowed, takes to closure and calls outreach agent.

Benefits

Delivers evidence-based clinical insights with automated closure for approved cases.

3-Step Automation Process

1

Data Intake

Your existing EHR and systems feed data into the agent pipeline.

2

Intelligent Processing

The AI agent validates, analyzes, and processes information.

3

Output & Integration

Results flow directly back into your workflows, dashboards, or alerts.

Where UM Agents Shine

Assisting Clinical Reviews and Approvals

Platform Capabilities

Clinical Case Triage

Evidence Retrieval & Summarization

Rule-Based Determinations

Peer-to-Peer Reviews

Audit-Ready Recommendations

Ready to Simplify Utilization Management?

Automate clinical reviews, approvals, and recommendations with UM AI Agents.

Ready to Simplify Utilization Management?

Automate clinical reviews, approvals, and recommendations with UM AI Agents.